Privacy Policy

1.1 For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173) and its implementing rules and regulations, 89bet is the personal information controller responsible for the personal data you provide when registering and using the platform at https://89bet.cam.

1.2 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact 89bet's data protection team directly via in-app live chat or by email at [email protected]. Email addresses must be treated as plain text — they are not clickable links.

1.3 89bet is committed to cooperating with the National Privacy Commission (NPC) of the Philippines and will respond to any lawful requests or enquiries from the NPC in accordance with applicable regulations.

2.1 89bet collects the following categories of personal data from players and platform visitors:

2.2 89bet does not intentionally collect sensitive personal information as defined under RA 10173 (such as health information, biometric data, or religious beliefs) unless specifically required for enhanced KYC verification and explicitly consented to by you.

3.1 89bet collects personal data through the following channels:

• Direct registration: Data you provide when creating your 89bet account, completing KYC verification, or updating your player profile.
• Transactions: Data generated when you make deposits, request withdrawals, or participate in promotions on the 89bet platform.
• Automated technologies: Technical and usage data collected automatically via cookies, server logs, and analytics tools when you browse or use the 89bet platform.
• Customer support interactions: Data exchanged through 89bet's live chat system, email correspondence, or any other support channel.
• Third-party payment processors: Transaction confirmation data returned by GCash, Maya, BPI, BDO, UnionBank, and other payment partners. Note that 89bet does not store full payment account numbers.
• KYC verification partners: Identity verification outcomes and risk scores from third-party identity verification service providers engaged by 89bet.

4.1 89bet processes your personal data for the following specific purposes:

• Account creation and management: To register your 89bet account, verify your identity, and manage your player profile.
• Service delivery: To enable you to access games, place bets, process deposits and withdrawals, and participate in promotions offered by 89bet.
• KYC and age verification: To confirm that you meet the minimum age requirement of 21 years and to comply with Philippine anti-money laundering obligations.
• Fraud and security: To detect, investigate, and prevent fraudulent transactions, account takeovers, bonus abuse, and other security threats to the 89bet platform.
• Legal and regulatory compliance: To meet obligations under the Philippine Anti-Money Laundering Act (AMLA), Data Privacy Act (RA 10173), and other applicable gaming regulations.
• Customer support: To respond to your enquiries, resolve disputes, and improve the quality of 89bet's support services.
• Personalisation: To tailor your in-platform experience, including game recommendations and relevant promotional offers where you have opted in.
• Marketing communications: To send promotional emails, SMS, or in-app notifications about 89bet bonuses and features, subject to your communication preferences.
• Analytics and improvement: To understand how players use the 89bet platform and to identify opportunities to improve performance, stability, and user experience.
• Responsible gaming: To monitor gameplay patterns that may indicate problem gambling behaviour and to facilitate the use of 89bet's responsible gaming tools.

5.1 89bet processes your personal data on one or more of the following legal bases as recognised under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform the contract between you and 89bet — including account registration, transaction processing, and service delivery.
• Legal obligation: Processing required to comply with applicable Philippine law, including AMLA, gaming regulations, and NPC requirements.
• Legitimate interests: Processing necessary for 89bet's legitimate business interests, such as fraud prevention, platform security, and analytics, where these interests are not overridden by your rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications and optional data uses. You may withdraw consent at any time by contacting support.

6.1 89bet does not sell your personal data. We may share your information with the following categories of recipients only to the extent necessary for the purposes described in Section 4:

• Payment processors: GCash, Maya, BPI, BDO, UnionBank, 7-Eleven Cliqq, Coins.ph, and USDT TRC20 wallet providers, for the purpose of processing deposits and withdrawals.
• KYC and identity verification providers: Third-party services engaged to verify player identity and age in compliance with Philippine gaming and AML requirements.
• Game technology providers: Game studios and platform software providers who host or supply games available on 89bet, to the limited extent necessary for game operation and fairness auditing.
• IT and infrastructure providers: Cloud hosting, content delivery, and cybersecurity vendors who process data on 89bet's behalf under binding data processing agreements.
• Regulatory and law enforcement authorities: The National Privacy Commission, PAGCOR, AMLC, and Philippine law enforcement agencies, where disclosure is required by law or court order.
• Professional advisers: Lawyers, auditors, and compliance consultants, subject to professional confidentiality obligations.

6.2 All third-party service providers engaged by 89bet are required to process your personal data only in accordance with 89bet's documented instructions and to implement appropriate security measures. 89bet does not permit its service providers to use your personal data for their own independent purposes.

7.1 89bet retains personal data for as long as your account remains active and for a period thereafter as required by law or legitimate business necessity. The following retention periods apply as a general guide:

• Account and identity data: Retained for the duration of your account plus a minimum of 5 years after account closure, in compliance with Philippine AML record-keeping requirements.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Customer support communications: Retained for 3 years from the date of the last interaction, or longer where relevant to a pending dispute.
• Technical and usage data: Retained in aggregated or anonymised form for analytics purposes; identifiable technical logs retained for up to 12 months.
• Marketing preferences: Retained until you withdraw consent or until your account is closed, whichever is earlier.

7.2 When data is no longer required for any applicable retention period, 89bet will securely delete or irreversibly anonymise it in accordance with our internal data disposal procedures.

8.1 89bet implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• Encryption: All data in transit is protected by TLS 1.2 / 1.3 with 256-bit encryption. Sensitive stored data is encrypted at rest using AES-256.
• Access controls: Access to player personal data by 89bet staff is role-based and granted on a strict need-to-know basis. All access is logged and regularly reviewed.
• Two-factor authentication: 89bet supports two-factor authentication (2FA) for player accounts and mandates it for internal staff accessing sensitive systems.
• Regular security audits: The 89bet platform undergoes periodic penetration testing and vulnerability assessments by qualified third-party security firms.
• Incident response: 89bet maintains a documented data breach response plan. In the event of a personal data breach that is likely to result in harm to affected individuals, 89bet will notify the NPC and affected players within 72 hours of becoming aware, as required by law.

9.1 89bet uses cookies and similar tracking technologies to operate the platform, improve user experience, and support analytics. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the platform to function correctly, including session management, login state maintenance, and security. These cannot be disabled.
• Functional cookies: Remember your preferences such as language, game filters, and display settings to personalise your 89bet experience.
• Analytics cookies: Collect anonymised or aggregated data about how players navigate the 89bet platform to help us identify areas for improvement.
• Marketing cookies: Used to track which 89bet promotions you have viewed or interacted with, so we can avoid showing you the same content repeatedly. These are only set with your consent.

9.2 You may manage cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 89bet platform. A cookie consent banner is displayed on your first visit to 89bet and allows you to manage non-essential cookie categories before they are activated.

10.1 As a data subject under the Philippine Data Privacy Act of 2012, you are entitled to exercise the following rights with respect to your personal data held by 89bet:

11.1 The 89bet platform is strictly intended for individuals aged 21 years and above, consistent with Philippine gaming regulations. 89bet does not knowingly collect personal data from persons under 21 years of age.

11.2 If 89bet becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all associated personal data will be deleted, and any deposits will be returned to the originating payment method where technically possible.

11.3 If you are a parent or guardian and believe that your child has registered on 89bet without your knowledge, please contact our support team immediately via in-app live chat or at [email protected] so we can investigate and take appropriate action.

12.1 89bet may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification at least 14 days before the changes take effect.

12.2 The "Last Updated" date at the top of this Policy indicates when the most recent version was published. We encourage you to review this Policy periodically to stay informed about how 89bet is protecting your data.

12.3 Your continued use of the 89bet platform after a revised Policy takes effect constitutes your acceptance of the updated terms. If you do not agree with a revised Policy, you should close your account prior to the effective date of the changes.